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Steps of Online Application for New Connection

Step-1  Click on Application for New Connection at the right-side panel of DPDC website. Then go to the “Apply New Application” link and a page for initial information will be arrived. After fill up the page with appropriate information please enter Save button. Immediately, a short message will send to entered mobile number along with tracking number and pin number. Besides that, prospective customer will be requested for his/her confirmation. Applicant can update entered information before his/her confirmation but not permitted after that. After the confirmation, there will be an application form displayed on the screen and customer should printout the same. Applicant should put his/her signature on the form and submit to respective NOCS office. Moreover, prospective customer can monitor his current application status via website or SMS service by using this tracking number.

Step-2  For LT connection, prospective customer will be requested to submit the following documents via SMS

  • 1. Printout application along with signature of the prospective applicant,
  • 2. 2 (two) copies of Passport size color photos
  • 3. Photocopy of National ID/Passport
  • 4. Land Ownership Document/Lease Deed/Namazari Paper, The Inheritance Certificate in the absence of Original Owner
  • 5. Copy of paid bill, if previously connected (there are no new documents needed to get more connections in the same name/place)
  • 6. Fire extinguishing certificate in multi-storied building (more than 10 stories)
  • 7. City corporation/municipality approved Building plan, holding number, in RAJUK/CDA/KDA/RDA and in other cases (if applicable)
  • N: B: For more than 2 (two) KW loads, the installation certificate of solar panel is required.
Again, for HT/MT connection, customer submit the documents as per Citizen Charter which is available at DPDC website. Incomplete application will be informed to applicant immediately.

Step-3  Applicant will be informed via SMS about site survey and that will be done within 3 days for LT connection whereas 5 days for HT/MT connection. After the survey, Load will be allocated within 2 days for LT connection and 10 days for HT/MT connection.If there are any types discrepancy in survey report, applicantwill be informed immediately.

Step-4  Applicant will be requested to pay his/her due (if any) at the location of connection.

Step-5  If applicant is qualified for new connection then he/she will be requested to pay estimated cost and security deposit according to type of connection immediately for LT connection. In case of HT/MT connection this demand note will be issued within 2 days and customer should pay the same within 4 days.

Step-6  Applicant should submit the bank deposit receipt to NOCS office.

Step-7  Customer will be requested to submit meter and after successful testing of the meter it will be installed within 1 days for LT connection and 7 days for HT/MT connection.


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